Cancelation Policy

A 50% deposit is required for all overnight stays. An up-to-date credit or debit card must be on file in order for us to book your pet. During our non-peak seasons reservations must be canceled at least 72 hours prior to your reserved date or your deposit will be forfeited. During our peak seasons the reservation must be canceled at least 7 days before the reserved date or your deposit will be forfeited. 

ALL REFUNDS ARE GIVEN IN THE FORM OF ACCOUNT CREDITS FOR FUTURE USE.